Staying Profitable: IT Staffing Firm Optimization In a Competitive Marketplace 

Margin pressure is mounting—from rising talent costs and client demands for discounts to longer sales cycles, shrinking markups, and aggressive competition. For IT staffing and solutions firms, staying profitable requires more than just tightening belts—it demands smarter, scalable, and data-informed strategies.

In this session, Sean Gilligan, TechServe Alliance’s IT Staffing Executive-in-Residence, will lead the discussion on strategies successful firms are using to manage costs, improve efficiency, and increase profitability—without compromising client satisfaction or delivery quality.  Whether you’re an early-stage firm running lean or a mid-market player investing in automation and AI, this session will provide real-world insights into what works, what doesn’t.

Moderator:  Sean Gilligan, Staffing Firm Executive in Residence, TechServe Alliance

Panelists: 

• Tom Nunn, Business Consultant, Tom Nunn Consulting
• Steve Norris, Managing Director, TechServe 360
• Michael Allen, Founder & Principal Consultant, Data Minds Optimization