Cancellations must be made in writing and sent to TechServe Alliance at staff@techservealliance.org. Full conference registration refund requests received by September 10, 2021 will receive a refund, less a $250 processing fee per registrant for packages and a $50 processing fee for event tickets. Refund requests received September 10, 2021-October 15, 2021 will receive a 50% refund per registrant.
No refunds will be made for cancellations received after October 15, 2021. Substitutions are permitted. To streamline onsite registration for the substitute, we appreciate advance notification of substitutions whenever possible.